How to Return Items with Free Return Service

At customer-rich.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a hassle-free return process with no additional cost to you. Here’s how you can return your items:

1. Check Eligibility
Ensure that your item is eligible for a return:

• Returns must be requested within 30 days of the delivery date.
• Items must be in their original condition, unworn, unwashed, and with all tags attached.
• Final sale items are not eligible for returns.

2. Start Your Return
Please contact our customer service team at [email protected] with your order number and reason for the refund.

3. Receive Your Return Label
Once your return is approved, we’ll send you a prepaid return shipping label via email. Print the label and attach it to the original packaging.

4. Send It Back
Drop off your package at the nearest shipping carrier location, or schedule a pickup from your home for free.

5. Refund Process
Once we receive and inspect your returned item, we’ll process your refund within 5-7 business days. Refunds will be credited back to the original payment method.

If you have any questions or need assistance with your return, feel free to contact our customer support team at [email protected].