FAQs

1. What kind of products do you sell?
At www.customer-rich.com, we specialize in offering a wide variety of T-shirts with unique designs, ensuring both comfort and style for our customers.

2. How do I place an order?
Simply browse our collection, select your preferred size and design, add the item to your cart, and proceed to checkout. You can complete your purchase using one of our secure payment options.

3. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express).

4. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days. For more details, please refer to our Shipping Policy.

5. Do you ship internationally?
Yes, we offer international shipping to many countries. Please note that shipping times and costs may vary based on your location.

6. Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number via email that you can use to track the progress of your package.

7. What is your return policy?
We offer a hassle-free return policy. If you’re not completely satisfied with your purchase, you can return the item within 30 days of delivery for a full refund or exchange. Please refer to our Refund Policy for more details.

8. Can I cancel or change my order?
You can cancel or modify your order within 24 hours of placing it. After that, we may not be able to make changes as it will be processed for shipping. Please contact our customer service team as soon as possible if you need assistance.

9. How can I contact customer support?
You can reach our customer support team by emailing [email protected]. We strive to respond to all inquiries within 24-48 hours.

10. Do you offer discounts or promotions?
Yes, we often run promotions and offer discounts on select products. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals!