Shipping Policy
Thank you for shopping with us at www.customer-rich.com! We are committed to providing you with a smooth shipping experience. Here are the key details of our shipping policy:
Handling Time:
- Orders are handling within 1-2 business days after being received.
Delivery Time:
- Delivery time depends on shipping method, Regular Mail: Estimated 10-12 business days
Shipping Rates:
- Regular Mail: $8
- Free shipping is available on orders over $50.
Mailing Restrictions: We only ship to the United States, not to U.S. overseas islands
Shipping Carriers: We partner with reputable carriers to ensure reliable and timely delivery. Our primary carriers include FedEx, DHL, etc.
Tracking Your Order: Once your order has shipped, you will receive a tracking number via email so you can monitor its progress.
International Shipping: We do offer international shipping. Additional fees such as customs duties may apply and are the responsibility of the customer.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us within 30 days of the expected delivery date for assistance.
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